Shipping Policy

WE ARE DELIVERING ONLY IN INDIA AS OF NOW BUT IF YOU WISH TO GET ANY PRODUCT  DELIVERED IN ANY COUNTRY PLEASE FEEL FREE TO CONTACT US:

 

  1. Shipping Charges

SY (Saffron Yard) provides free and express shipping on almost every order and will attract a shipping If the order is below ₹799.00

 

  1. When can I expect delivery?

We understand the pain of anticipation! Hence, we try to ship majority orders out of our warehouse within 24 hours of order confirmation. However, each location has a different delivery time frame committed by the courier partner. You can check the expected time to deliver an order in the ‘Estimate delivery’ widget present in product pages.

  • Do you ship internationally?

No, we do not ship internationally as of now. But On Special request Yes we will do it.

 

  • How will my order be shipped?

We use several national courier services to deliver your order to your door steps.

 

  • An item is missing from my shipment.

This is very rare as we ensure multiple checks during our product packing process. Please check if you have been charged for the missing item in the invoice enclosed. If you have been charged, please contact us immediately at +91 9999076094 or Support@saffronyard.com

  • Important Notes
  1. In the unlikely event, we are unable to deliver any item in your order, be assured that you will not be charged for that item in case of Cash on Delivery payment, or the full amount charged for the item will be refunded in case of online payments.

    2. In the unlikely event that we are not able to ship your order completely within 10 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded to your bank account, BW wallet or via cheque (details of which will be furnished by you separately to us) as per your convenience. If you believe that the packaging is tampered with or damaged, please refuse to take delivery of the package, and call our Customer Care at +91 9999076094 or email us at Support@saffronyard.com , mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earlier.